Questions, answered

IPTV means television delivered over the internet instead of through a cable or satellite connection. You watch through an app on a device such as a smart TV, streaming box, phone or computer.

A stable internet connection, a compatible device and a player app. After you pay, you send us the app name, its MAC address and its Device Key, and we send you your playlist and help you set up.

55,000+ live channels, plus movies and series. New movies and series are added every day.

Languages include English, French, Arabic, Spanish, Chinese, Japanese, Hindi, Russian and more. Quality options are HD, Full HD, 4K and 8K, depending on the channel and your device.

Most smart TVs, streaming boxes and sticks, phones, tablets and computers. See how to install it on our How to install page.

You choose from the list of player apps on our How to install page. Free with 3 months or more: we activate your account on 1 to 4 of these player apps, your choice.

Yes. Every plan lets you watch on up to the number of screens you choose, from 1 to 4, at the same time.

Plans start at CA$14.99 CAD per month for one screen and cost less per month the longer you subscribe. See the pricing page for every option.

Prices are in Canadian dollars. No taxes are added at checkout: the price you see is the price you pay.

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Interac e-Transfer and cryptocurrency

No. Each plan ends at the end of the period you paid for, and we do not charge you again unless you choose to renew.

24-hour free trial. Message us on WhatsApp to request it.

You can request a refund within 3 days of your first payment if the service does not work on your device after we have tried to help. Full details are in our Refund Policy.

Most accounts are activated within 1 to 3 minutes after your payment is confirmed.

No. You need an internet connection and a compatible device such as a smart TV, streaming box, phone, tablet or computer.

No. A VPN is not required to use the service in Canada, and it can slow your connection.

Message us on WhatsApp before your plan ends. We can extend it or move you to a plan with more screens.

Whatever period you buy, you are covered for all of it. If you buy 1 year, your plan is guaranteed for 1 year. If the service stops working during that time, contact us and we will fix it or add the lost days to your plan.

Nothing renews automatically. Your plan is guaranteed for the whole period you bought, and runs until the end of the period you paid for. Refunds are covered by our Refund Policy.

Message us with your device and the player app you use. We will help you fix it, and if it still does not work you can ask for a refund within 3 days of your first payment.

Most buffering comes from the home network. Use a wired connection or move closer to your router, pause other heavy downloads and restart the app. As a guide, plan for about 10 Mbps per HD stream and 25 Mbps for 4K. If it continues, message us with your device and app.

The service is made for use in Canada. It may work elsewhere with a good internet connection, but we cannot guarantee performance or support outside Canada. Channel and program rights can differ from country to country, so you are responsible for following the laws where you watch.

IPTV is a legal technology. Whether a service is lawful depends on whether its content is authorized by the rights holders. Read our Legal Notice for the full explanation.

Only what we need to run your account and help you, such as your contact details and order information. Read our Privacy Policy for details, including your rights under Canadian privacy law.

Follow the steps in our Copyright Policy.